Last Updated: 01 May 2026
At Green Prana, we strive to deliver high-quality natural products. If you’re not satisfied, here’s our return policy:
1. Returns
- Returns are accepted within 7 days of delivery
- Products must be unused, unopened, and in original packaging
2. Non-Returnable Items
- Opened or used products
- Perishable or hygiene-sensitive items
- Customized or made-to-order products
3. Damaged or Defective Products
If you receive a damaged product, please contact us within 48 hours with images for quick resolution.
4. Refund Process
- Refunds are processed after inspection
- Approved refunds will be credited within 5–7 business days
5. Exchange
Exchanges are only applicable for damaged or defective items.
6. Cancellation Policy
Orders can be cancelled within 24 hours of placing them.
7. Contact Us
Email: support@greenprana.com
Phone: 9266684406